Report a Violation

New Hanover County Code Enforcement has authority to enforce code violations within County Limits.

  • To report a code violation within County Limits, please contact us at (910)-798-7116
  • Please provide a valid address in order for the Code Official to locate the property in question.
  • Jurisdictions outside the County Limits have their own codes and enforcement guidelines. City of Wilmington Code Enforcement Services, Phone (910)-341-7836

The Code Enforcement Division of the Planning and Zoning Department is responsible for enforcing the County’s Zoning Ordinance, pertaining to properties within the unincorporated areas of New Hanover County. The codes enforced cover zoning and land use violations, and building code violations.

Violations We Do NOT Enforce:

  • Noise – NHC Sheriff’s Office (910) 798-4200
  • High Grass/Tall Weeds – NHC Sheriff’s Office (910) 798-4200
  • Animal Complaints – New Hanover County Animal Control (910) 798-6500
  • Minimum Housing Complaints-New Hanover County does not have a Minimum Housing Code. To report a Minimum Housing Code violation inside the City of Wilmington jurisdiction-Phone (910) 341-7836

 

** ALL INFORMATION PROVIDED TO THE CODE ENFORCEMENT
DEPARTMENT IS 
SUBJECT TO NC PUBLIC RECORDS LAW § 132-1 **

 

Potential violations are discovered through citizen complaints, referrals from other agencies, inspector observations in an assigned area and systematic inspections in a target area. Once a complaint is received, a Code Official will conduct an investigation to determine if there is an ordinance violation. If there is a violation, the inspector will attempt to notify the owner verbally and will be mailed a Notice of Violation.

After a Notice of Violation is issued periodic follow-up inspections are conducted to determine if compliance has been met. The owner may telephone New Hanover County Code Enforcement at (910)-798-7116 to discuss a plan of action to meet compliance. Follow-up inspections are done to determine if compliance has been met.

Should the owner fail to comply with New Hanover County Code Regulations the County may issue civil penalties per G.S. 153A-123.

New Hanover County Zoning Ordinance 132: Enforcement of Ordinance states:

Section 132: Enforcement of Ordinance
This ordinance may be enforced by any one or more of the remedies authorized by G.S. S153A-123, including but not limited to the following:

132-1: Violation of this ordinance subjects the offender to a civil penalty of one hundred dollars ($100.00) for a first offense, two hundred dollars ($200.00) for a second offense, and three hundred dollars ($300.00) for a third and subsequent offense to be recovered by the County in a civil action in the nature of debt if the offender does not pay the penalty to the county Finance Office within fifteen (10) calendar days after the offender has been cited for a violation. Violation of this ordinance shall result only in civil penalties and/or civil action set forth herein and shall not entail criminal sanctions. (1/5/98)(12/05/2011)

132-2: This ordinance may be enforced by an appropriate equitable remedy issuing from a court of competent jurisdiction.

132-3: This ordinance may be enforced by injunction, order of abatement, or both, as provided in G.S. 153A-123(e).

132-4: Each days’ continuing violation of the ordinance is a separate and distinct offense.

Complaints that have imminent threat of public safety are immediately referred to and handled by the appropriate department; all other complaints are prioritized by severity of violation. If you believe you have a violation to report, please contact New Hanover Code Enforcement to report a complaint.

230 Government Center Drive, Suite 110 • Wilmington, NC 28403
Planning & Land Use: Phone 910-798-7165 • Fax 910-798-7053
Building Safety: Phone 910-798-7308 • Fax 910-798-7060